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Scenario 1: Account name or password is incorrect.
Solution: Check whether the account id/email address/password you have entered is correct. If you have forgot password, please recover the password and try login again.
Scenario 2: Verification is required because an unusual activity is detected.
Solution: Please sign in from your PC (computer) and click “REGAIN ACCESS” as below to verify your cellphone number. After successful verification, your account will be available again.
Scenario 3: SNS(Social Network System) account login problem, including Google, Facebook, Twitter, Pinterest, Instagram, VK, OK.
Solution: Please sign in directly with your third party account and password